Learning objective : improve interpersonal skills in professional environment.
Public : managers, commercials, executives, HR Responsibles, all employees.
Method : playful workshop, alternating theory and practice, including scenarios, role plays, etc.
Program, flexible according to the public :
- Identify and understand the issues of good communication
- Broadly know different approaches of interpersonal communication : Transactional Analysis, Neuro Linguistic Programming, psychoanalytic, systemic, nonviolent communication.
- Know your communication style
- Recognize the communication styles of your contacts
- Acquire interpersonal communication techniques : ask, refuse, accept a compliment, a refusal, make and receive a criticism.
For more information about this training, please contact us.